We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
All of our sales come with a 30-day satisfaction guarantee. We strive for the highest possible feedback rating from you, so your satisfaction is our top priority! This is why we have a clear and simple return policy. If you find your purchase does not meet your needs, you may return it at your expense for a full refund minus a 10% restocking fee. Please email or call us to initiate the return process.
If the item is not as described or defective, we will cover round-trip shipping costs and then process a full refund or send a replacement if one is available. First, you must email or call us with your problem so we can troubleshoot the issue before beginning the return process.
You should expect to receive your refund within2-3 weeks of sending your item back to us. Refunds may happen quicker depending on proximity to our warehouse, the time it takes for us to confirm the problem, and the speed banks take for processing.
If you need to return an item, please CONTACT US with your order number and details about the product you would like to return. We will respond quickly with instructions on how to to begin the return process.